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Cathy Balding and Cathy Jones of the No Harm Done podcast see managing unwarranted variation as a change management issue. In this recording of the podcast, they offer practical tips on managing change, and advice on how to make the investigation and management of healthcare variation part of your clinical governance framework.
Who Should Attend:
Adjunct Professor Cathy Balding
Adjunct Professor Cathy Balding is the Director of Qualityworks, a consultancy dedicated to making quality make sense in health, aged care and community services.
Cathy JonesCathy Jones is the National Director of Clinical Governance for Healthscope, moving to a position as the Chief Quality Officer for TLC Healthcare from February 2021.