Safety and Quality in the Digital Space:
Australia’s first digital mental health standards


Monday, 30 November, 2020

What time?

12:30 PM - 1:30 PM AEDT

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About the Webcast:

The Australian Commission on Safety and Quality in Health Care invites you to the online launch of Australia’s first National Safety and Quality Digital Mental Health (NSQDMH) Standards.

The introduction of world-leading standards for digital mental health services in Australia is set to be a game-changer at a time when the delivery of high-quality mental health care has never been more important.

With one in five adults and one in seven adolescents experiencing a common mental health disorder each year in Australia – combined with unprecedented demand for digital delivery of mental health services this year – there are tangible benefits in being able to access safe and effective care on digital platforms.

You will hear from experts on:

  • The evolution of the mental health sector with the uptake of digital technology
  • Rethinking opportunities and understanding challenges for digital mental health services
  • Using the standards to build a quality framework for your digital service
  • Creating systems for governance, incident management, risk management and privacy
  • Improving the safety and quality of your digital mental health service
  • Q&A discussion

For more information on the standards, contact the Digital Mental Health Services team at or visit

Register Today!


Ms Sophie Scott, award-winning ABC national medical reporter

Sophie Scott is the national medical reporter for the ABC, in addition to being a prominent public speaker and MC. Sophie has won numerous awards for excellence in medical and health journalism, including an Australian Museum Eureka award and multiple awards from various professional medical colleges.


Dr Peggy Brown AO – Senior Clinical Advisor, Australian Commission on Safety and Quality in Health Care

Peggy has been a respected leader in national mental health policy and planning in Australia for over two decades. She led the development of the NSQDMH Standards as the Commission’s Senior Clinical Advisor. Peggy is also Deputy Director of Medical Services at Metro South Addiction and Mental Health Service (MSAMHS) and former CEO of the National Mental Health Commission.

Professor Nick Titov – Executive Director, MindSpot, MQ Health, Macquarie University

Nick is a Professor of Psychology at Macquarie University who has been involved in developing, evaluating and delivering digital mental health services for 15 years. He led the development of the national MindSpot Clinic, a digital mental health service launched in 2013. MindSpot is funded by the Australian Department of Health and provides services to 25,000 Australians each year.

Ms Eileen McDonald – NSW Carer Representative, National Mental Health Consumer and Carer Forum

Eileen is a Lived Experience Carer Representative, Carer Peer Worker, Dance Movement Therapist and Counsellor. She uses her expertise and leadership on local, state and national advisory groups, committees and projects in health and mental health reform and research and is informed by her personal experiences as both a mental health consumer and carer.

Samuel Hockey – Youth Mental Health Ambassador

Samuel works at The University of Sydney as a Youth Mental Health Lived Experience and Suicide Prevention Researcher, where he draws upon his personal lived experience along with his experiences as a former National Mental Health Commissioner. Samuel seeks to amplify the voices of real people and their experiences of mental health, with the aim of building the right solutions.

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